Xfinity cable stuck on welcome screen.

Restart using the power cord. Step 1: Disconnect the cord connecting the cable box. Step 2: plug it back to restart. 3. Using the restore default button. Step 1: Click on the Power button. Step 2: hold the power and hold the buttons. Step 3: click the UP and DOWN buttons together.I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. Nothing changes.stuck on welcome screen. hey guys, so i’m trying to activate my xfinity cable service, and it just has me stuck on the “welcome, bienvenido, bienvenue” screen. it’ll stay for about 45-60 seconds and then just go black. xfinity box just has thin blue line on and nothing more. looked around online and seen people saying i might need a new ...I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've …stuck on welcome screen. hey guys, so i’m trying to activate my xfinity cable service, and it just has me stuck on the “welcome, bienvenido, bienvenue” screen. it’ll stay for about 45-60 seconds and then just go black. xfinity box just has thin blue line on and nothing more. looked around online and seen people saying i might need a new ...

If your Xfinity is stuck on the welcome screen, try resetting the device to resolve the issue. Having trouble with your Xfinity being stuck on the welcome screen …

2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.Jun 6, 2020 · Stuck on welcome screen. We had to unplug our TV and flex box for a few minutes, and when we plugged them in again, we got stuck on the welcome screen. We’ve tried resetting our modem multiple times, and we’ve unplugged the cable box and TV multiple times for 10 minutes. Nothing works. Our internet is fine but we can’t get the TV past the ...

Remote stuck in looking for problem mode. Tried pairing my remote x1 with tv. Not getting a looking for problem message on the tv and it just keeps displaying that. Remote not pairing with tv. Question.Xfinity Flex stuck on Welcome Connecting to your entertainment experience. I recently received a Flex streaming device when I subscribed to Xfinity …When it comes to choosing a cable TV provider, there are numerous options available in the market. One of the most popular choices is Xfinity, which offers a wide range of cable TV... 1. Locate the reset button on the cable box. It is usually a small reset button near the power cable, the power button, or on the back of the box. 2. Press and hold the reset button for 10-15 seconds. This will reset the cable box and should bring it back to the default settings. 3.

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The Flex box hangs up on the "Welcome Connecting to your entertainment experience" screen. It has been stuck on this screen all day. I got info to come up on the bottom of the screen showing that it is connected toWiFi and showing it's MAC address. I am using an my own modem & router. Any suggestions to get it to finish setup.

If you're connected properly, manually restarting your modem will often restore internet connectivity — the easiest way to do this is by unplugging your cable ...X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ...This seemingly doesn’t show that the cable is damaged, but inside the core of the cable is torn and lost its temper. Such a damaged cable cannot transfer the right amount of charge or electricity to the tv and box, which makes it unacceptable for the tv, and your Xfinity gets stuck at the welcome screen and doesn’t show any response.The boxes have been rebooted probably 20 times. Each time, the Welcome screen appears, I answer No to Voice Guidance, then audio and video setting are optimized. I get to select a name for the box, and then, BAM, the Voice Guidance question is back. Regardless of the answer, the screen comes back again and again.Cable box constantly gets stuck on welcome boot screen. Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. Locked post.Unplug the power cord from both your X1 box/router, and the wall outlet. 3. Wait 30 seconds. 4. Plug the power cord back into both your X1 box/router, and the wall outlet. 5. You should now see the Xfinity welcome screen. If it doesn’t appear after a few minutes, restarting your television or X1 box may be necessary. On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. Upon restart, the box was stuck on the "Welcome. Bienvenido. Bienvenue." screen. Powered off, restarted, still on the "Welcome. Bienvenido. Bienvenue ...

A few days ago my X1 box would randomly restart and get stuck on the welcome screen. A reboot would eventually bring back the tv. It eventually stopped working all together. I just received a replacement box and it’s doing the same thing. I get past the welcome screen but then I can’t bring up the menu or even pair the remote.To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary. Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select ...Added cable to a bedroom tv. Set top box arrived. Connected ok. Boots up to language screen. Press xfinity and info keys, get green light but get no pairing screen with pairing code. The other 3 boxes in the house do show the pairing screen but the new box does not respond. Tried 2 X1 remotes.Jan 30, 2021 · 5 Messages. 3 years ago. @Rustyben wrote: @pewter_moose wrote: Had to exchange my old box for a new one today, but the new one gets stuck on the Welcome screen. I plugged everything in correctly, it powered up but rotates between the "Welcome. Powering up. 2. Restart Your Flex Box. Restarting the Xfinity Flex box will remove temporary glitches and establish the connections. Soft Reset: Press and hold the power button on the device for a few seconds until it restarts. Power Cycle: Unplug the Flex box from the power source, wait about 60 seconds, and plug it back in.If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the xfinity button on your remote and selecting the gear icon (Settings) > Device Settings ...

Unplug the TV cord for about 10 to 15 seconds then plug it back in. Note, that you can also restart the Box from the Help Menu on your remote control; To access the Help Menu, press the A button on your remote control, pressing OK will bring you to the Restart tile. Press OK again to select Restart, it might take a few seconds for the Xfinity ...

Stuck on the welcome screen with 4k box. Official Reply. Got the new box, fired it up and I get the welcome screen. "Welcome. Bienvenido. Bienvenue." Same coax, nice and tight. New hdmi cable (not that it makes much difference). Two restarts, no difference. Cable box seems stuck on the "Welcome -- Connecting to your entertainment experience". Seems to be loading & the screen goes black, a No Signal message & sometimes I'll get the "Welcome -- connecting" screen again. I've unplugged the box, reset the box, reset the gateway -- all with the same results. Not sure if it's related, but a new gateway ... Cable connections are strong. what you are describing is that the set top box reboots trying to get a good connection. this is usually due to high noise or low signal levels of the connection via coax to their server. This can be internal to your home (untight cable end connections) or outside between your home and the Comcast ground pod or in ...Dec 29, 2020 · The X1 boxes need a better, cleaner signal to the box than the old Motorola does. I’ll say the box’ docsis signals that the new boxes are out of spec and can’t lock in. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. 0. One of the best ways to fix an Xfinity (X1) Flex stuck at the welcome screen is to restart the device. So, if you are not able to fulfill your entertainment cravings …Added cable to a bedroom tv. Set top box arrived. Connected ok. Boots up to language screen. Press xfinity and info keys, get green light but get no pairing screen with pairing code. The other 3 boxes in the house do show the pairing screen but the new box does not respond. Tried 2 X1 remotes.Feb 9, 2020 · Here is what I did to solve the problem so far: 1) I swapped the box with a new on from my local Comcast office. DIDN'T HELP. 2) I replaced the HDMI cable with a new one (came with the box) DIDN'T HELP. 3) I replaced the TV set to the latest model (yes!) DIDN'T HELP. Somehow when the set top box gets restarted (or updated in the middle of the ... Xfinity box frozen on welcome screen. Solved. I’ve never had this problem before in my 2 years, it’s stuck on the welcome screen and it was totally fine earlier in the day when I watched tv but when I turned it on it was stuck on the welcome screen. The wires were checked and all tightened and I restarted it by taking the power out. Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into the issue.

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Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

1.3K Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it!Apr 14, 2020 · 24.6K Messages. 4 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house. 4 years ago. That worked!! Thank you, I did the same thing like 20 times but I never aimed it to the box must of worked now 🙂 thank you. 0. 1. Start Here. I’m stuck on the screen that states “select your language”, my remote won’t do anything. I have already done the a+d buttons with the password which turned it blue.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Are you frustrated with your Xfinity device being stuck on the welcome screen? You’re not alone.This common issue can be a source of annoyance, but fear not ...My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Then it flashes back and goes to the update screen where it is stuck at 0%. It keeps doing this cycle without any progress ever being made.General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...READ ALSO : Comcast Some Channels Not Working- Here's How To Fix!Method #2 Power Cycle Xfinity A common approach to resolve the stuck welcome screen is to perform a power cycle on your Xfinity box. This method is used to resolve any temporal power issues within your device and firmly restart your Xfinity cable box.

To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. I am an Official Xfinity Employee.Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. You can find troubleshooting tips and tricks on our ...Using your Xfinity cable box remote, press the “A” button. Navigate to and highlight the “Help” menu in the settings. Press to reset. Xfinity My Account App: Open the Xfinity My Account app on iOS or Android. Scroll down and select the TV tile. Choose to reset the cable box. Physical Reset:Picture doesn’t fill screen. Hi there. I have an issue where many of the channels on Xfinity Stream Beta App (on Samsung TV) don’t fill the screen. Most of them seem to be movie channels. I cannot adjust 4:3/16:9/Fit to Screen settings as the Xfinity App locks this and the option is therefore ghosted in my Picture menu.Instagram:https://instagram. drill sergeants fort benning georgia X1 Activation Start-Up Screens While the Welcome screens are displayed, the TV Box is connecting to cloud services that include the activation applications. Back to Top Mandatory Firmware Download Screens X1 TV Boxes with older firmware versions may show the following message: "We’re updating your TV Box to the best experience possible," along …All my apps are working on my xfinity apps except HBO MAX it will load then stop and get stuck with a purple screen and the HBO MAX logo it won’t go any further. I have tried everything. Plugging out the tv , plugging out the cable box , restarting the router and plugging it back out and in. Check parental , even deleting the local cache ... buy it or build it cancelled Cable box seems stuck on the "Welcome -- Connecting to your entertainment experience". Seems to be loading & the screen goes black, a No Signal message & sometimes I'll get the "Welcome -- connecting" screen again. I've unplugged the box, reset the box, reset the gateway -- all with the same results. Not sure if it's related, but a new gateway ... fbg dutchie age Unplug the power cord from both your X1 box/router, and the wall outlet. 3. Wait 30 seconds. 4. Plug the power cord back into both your X1 box/router, and the wall outlet. 5. You should now see the Xfinity welcome screen. If it doesn’t appear after a few minutes, restarting your television or X1 box may be necessary.I'm sorry you are having issues with your cable box, you have reached the right place for help! Let's get this resolved so you can enjoy your cable services. To get started, please send us a [Modmail]( https://comca.st/33FSq4X Copy ) message with your first and last name, along with your physical address. indian restaurants near carrollton tx Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...Our cable box keeps restarting on its own and then gets stuck on the black "welcome screen." This has been happening multiple times a day for the last couple months.Please help. Archived post. New comments cannot be posted and votes cannot be cast. Hey u/ Alzriso_Gardn this is not the experience we want you to have using our services. creed pnc bank arts center X1 box stuck on Welcome screen. I have tried rebooting multiple times and it’s still stuck. I’ve tried sending a signal and it says it can detect the box. I’ve checked all of the connections too. The light flashes blue, then just turns odd.Sep 22, 2020 · I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. iran barkley net worth I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later. nothing bundt cakes miamisburg menu The Xfinity Flex box getting stuck on the welcome screen can be caused by several issues. Here are some of the common reasons why this might happen: 1. …Restart using the power cord. Step 1: Disconnect the cord connecting the cable box. Step 2: plug it back to restart. 3. Using the restore default button. Step 1: Click on the Power button. Step 2: hold the power and hold the buttons. Step 3: click the UP and DOWN buttons together.Dec 27, 2020 · It froze the other night, so we unplugged it to restart it. Now, when I plug it back into the power, the blue light blinks, then turns off. The scroll on my screen says “Welcome., etc”. use a light and see what the name of the connector (coax) is that the cable is attached to. you may have the coax on the wrong coax connector. hotels near nolensville pike in nashville tn On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. Upon restart, the box was stuck on the "Welcome. Bienvenido. Bienvenue." screen. Powered off, restarted, still on the "Welcome. Bienvenido. Bienvenue ...Issue 1: Xfinity Flex Not Turning On. Issue 2: Xfinity Flex Is Not Connecting to Wi-Fi. Issue 3: Xfinity Flex Keep Disconnecting. Issue 4: Apps are Not Loading on Xfinity Flex. Issue 5: Xfinity Flex Stuck on Welcome Screen. Issue 6: Xfinity Flex Stuck on Black Screen Glitch. Issue 7: Xfinity Flex Remote is Not Working. ching a ling nomads mc General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...2. Restart Your Flex Box. Restarting the Xfinity Flex box will remove temporary glitches and establish the connections. Soft Reset: Press and hold the power button on the device for a few seconds until it restarts. Power Cycle: Unplug the Flex box from the power source, wait about 60 seconds, and plug it back in. flash rewards dollar750 cash app legitwizard101 five boxes event You can view your Comcast cable bill online by logging into your account at Comcast.net, clicking Billing & Payments, scrolling down to the Bill Details section and selecting View ...How To Fix Xfinity Box Stuck On Welcome Screen? You should try checking the connection and attempting a factory reset on the device. Down below, we have …Here’s how you can reset your TV: Locate the power button on your TV or the remote control. Press and hold the power button for at least 10 seconds. Release the power button and wait for the TV to turn off and then back on. Once the TV restarts, check if the “Welcome” message is displayed correctly.